{"id":8507,"date":"2021-10-21T13:05:06","date_gmt":"2021-10-21T11:05:06","guid":{"rendered":"https:\/\/edorteam.com\/canal-de-denuncies-online-i-privacitat-para-atencio-a-la-proteccio-de-dades\/"},"modified":"2026-05-04T17:28:50","modified_gmt":"2026-05-04T15:28:50","slug":"canal-de-denuncies-online-i-privacitat-para-atencio-a-la-proteccio-de-dades","status":"publish","type":"post","link":"https:\/\/nova.edorteam.com\/ca\/canal-de-denuncies-online-i-privacitat-para-atencio-a-la-proteccio-de-dades\/","title":{"rendered":"Nova directiva europea canal de den\u00fancies an\u00f2nimes per empreses"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Directiva europea de canal de den\u00fancies<\/h2>\n<p>El 21 de desembre entra en vigor l'obligaci\u00f3 per a totes les empreses amb m\u00e9s de 249 treballadors de tenir un canal de den\u00fancies, tal i com exigeix la Directiva del Parlament Europeu de 23 d'octubre de 2019. A finals de 2023 ser\u00e0 obligatori per a totes les empreses privades i p\u00fabliques amb al menys 50 treballadors, per tant la majoria d'empreses ja han comen\u00e7at a incorporar <strong>la millor soluci\u00f3 de software canal de den\u00fancies o <em>whistleblowing channel.<\/em><\/strong><\/p>\n<p>En aquesta <a href=\"https:\/\/www.aepd.es\/es\/prensa-y-comunicacion\/blog\/privacidad-en-sistemas-de-denuncia-o-whistleblowing\" target=\"_blank\" rel=\"noopener\">recent publicaci\u00f3 al blog de l'AEPD<\/a>, posen \u00e8mfasi en la import\u00e0ncia de triar una soluci\u00f3 que respecti els principis b\u00e0sics de la protecci\u00f3 de dades. Durant els propers mesos, es promocionaran tota mena de solucions per a implementar el teu propi canal de den\u00fancies online, fins i tot es poden trobar <strong>canal de den\u00fancies gratuits<\/strong>per\u00f2... Qui et garanteix que compten amb les <strong>mesures de seguretat i privacitat que exigeix la llei?<\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Com complir la llei amb el teu canal de den\u00fancies?<\/h2>\n<p>El m\u00e9s important \u00e9s <strong>preservar l'anonimat i privacitat<\/strong> de la persona denunciant. Tot el proc\u00e8s pot tractar-se de manera interna i confidencial fins a la seva resoluci\u00f3, per\u00f2 ha d'incorporar mesures de seguretat que garanteixin la integritat, per aquest motiu no \u00e9s gens recomanable un software de canal de den\u00fancies gratu\u00eft.<\/p>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>Si la teva empresa pat\u00eds una violaci\u00f3 de seguretat a trav\u00e9s del seu canal de den\u00fancies i es filtressin dades personals, podria ser multada fins amb 600.000\u20ac.<\/h4>\n<\/div><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>Aquests s\u00f3n els requisits que ha de complir tot canal de den\u00fancies:<\/h3>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>1<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5>Garantir la confidencialitat de la identitat del denunciant.<\/h5>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>2<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5>Designar una persona, interna o externa, com a responsable del canal de den\u00fancies.<\/h5>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>3<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5>La persona responsable ha d'emetre un justificant de recepci\u00f3 de les den\u00fancies interposades, com a m\u00e0xim 7 dies despr\u00e9s des de la recepci\u00f3.<\/h5>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>4<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_9 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5>Finalment, s'ha de contestar a la den\u00fancia en un termini m\u00e0xim de 3 mesos des de l'emissi\u00f3 del justificant de recepci\u00f3.<\/h5>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_6 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_10 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>5<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_11 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5>L'acc\u00e9s ha de ser extern a la xarxa corporativa perqu\u00e8 no \u00e9s tan sols una eina per al personal intern. Ha de poder denunciar qualsevol persona relacionada amb l'empresa.<\/h5>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_7 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_12 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>6<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_13 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h5>Ha de comptar amb les mesures necess\u00e0ries per a evitar violacions de seguretat, les m\u00e9s b\u00e0siques son:<\/h5>\n<ul>\n<li>\n<h6>Fer servir un protocol de connexi\u00f3 segur.<\/h6>\n<\/li>\n<li>\n<h6>Hospedat a un servidor privat que ofereixi garanties.<\/h6>\n<\/li>\n<li>\n<h6>Recomanem utilitzar un software canal de den\u00fancies ubicat dins la UE, per les difer\u00e8ncies legislatives que hi pugui haver a altres pa\u00efsos.<\/h6>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section et_animated\"><div class=\"et_pb_row_8 et_pb_row et_pb_equal_columns et_pb_gutters1 et_block_row\"><div class=\"et_pb_column_14 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>El teu canal de den\u00fancies online d'acord amb la directiva europea des de 150\u20ac\/any<\/h3>\n<p>Amb Edorteam posar\u00e0s en marxa un canal de den\u00fancies al n\u00favol totalment segur i confidencial<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_dark et_pb_module et_block_module\" href=\"https:\/\/nova.edorteam.com\/ca\/canal-denuncies-empresa-obligatori\/#tellamamos\">Demana una demo<\/a><\/div><\/div><div class=\"et_pb_column_15 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_clickable\"><div class=\"et_pb_divider_0 et_pb_divider_hidden et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_9 et_pb_row et_block_row\"><div class=\"et_pb_column_16 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>Per qu\u00e8 un formulari web no compleix la mateixa funci\u00f3?<\/h4>\n<p>Fins ara, un canal de den\u00fancies podia ser un n\u00famero de tel\u00e8fon, correu electr\u00f2nic o formulari web, per\u00f2 <strong>aquestes vies no garanteixen la privacitat del denunciant<\/strong> i presenten riscos. Anem a veure per qu\u00e8 \u00e9s una mala idea:<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_10 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_17 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>x<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_18 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Per a emetre la notificaci\u00f3 de recepci\u00f3 i contestar a la den\u00fancia, <strong>el denunciant ha de facilitar algun tipus de dada de contacte<\/strong> (e-mail, tel\u00e8fon o adre\u00e7a postal).<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_11 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_19 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>x<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_20 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>Aquesta obligaci\u00f3 de revelar alguna data de contacto, encara que tan sols la conegui el responsable del canal, <strong>pot actuar com a efecte dissuassori<\/strong> per a certes persones que pensen en denunciar.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_12 et_pb_row et_pb_row_1-4_3-4 et_block_row et_block_row_1-4_3-4\"><div class=\"et_pb_column_21 et_pb_column et_pb_column_1_4 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_22 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>x<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_22 et_pb_column et_pb_column_3_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_23 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>La informaci\u00f3 que s'envia mitjan\u00e7ant formularis de contacte <strong>es rep a un compte de correu electr\u00f2nic.<\/strong> Aix\u00f2 suposa <strong>riscos per a la seguretat de les dades<\/strong>, podent-se produir una violaci\u00f3 de seguretat, sobretot si aquest compte el gestiona m\u00e9s d'una persona.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_13 et_pb_row et_block_row\"><div class=\"et_pb_column_23 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_24 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>L'e-mail \u00e9s un dels objectius m\u00e9s habituals dels ciberdelinq\u00fcents i una font d'errors humans. No el facis servir com a canal de den\u00fancies per la teva empresa.<\/h4>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_block_section et_animated\"><div class=\"et_pb_row_14 et_pb_row et_pb_equal_columns et_pb_gutters1 et_block_row\"><div class=\"et_pb_column_24 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_25 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h3>E-book: el teu canal de den\u00fancies an\u00f2nimes com exigeix la llei europea<\/h3>\n<p>T'expliquem com funciona el <strong>software canal de den\u00fancies<\/strong> d'Edorteam.<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_dark et_pb_module et_block_module\" href=\"\/wp-content\/uploads\/EDORTEAM-canaldedenuncias.pdf\" target=\"_blank\">Descarregar e-book<\/a><\/div><\/div><div class=\"et_pb_column_25 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_clickable\"><div class=\"et_pb_divider_1 et_pb_divider_hidden et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_15 et_pb_row et_block_row\"><div class=\"et_pb_column_26 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_26 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Compleix la normativa europea de canal de den\u00fancies amb Edorteam<\/h2>\n<p>Els nostres <strong>professionals t\u00e8cnics i jur\u00eddics t'acompanyaran<\/strong> durant tot el proc\u00e8s i formaran el teu equip per al correcte \u00fas del software. A m\u00e9s, tindr\u00e0s a la teva disposici\u00f3 el teu consultor Edorteam per a suport t\u00e8cnics i dubtes jur\u00eddics sempre que ho necessitis.<\/p>\n<p><strong><a href=\"#contacto\">Compta amb nosaltres<\/a><\/strong>per guiar-te en aquest proc\u00e9s, no nom\u00e9s perqu\u00e8 t'obligui la llei, tamb\u00e9 per a <b>fomentar una cultura \u00e8tica a la teva empresa.<\/b><\/p>\n<\/div><\/div><div class=\"et_pb_text_27 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>Donats els efectes positius que tindr\u00e0 en la confian\u00e7a i respecte per una conducta \u00e8tica dels teus treballadors, com m\u00e9s aviat implantis el teu canal de den\u00fancies online, abans notar\u00e0s els seus beneficis. No esperis fins que t\u2019obligui la llei!<\/h4>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":8478,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[241,245,140,29],"tags":[243,247,153,38,214,85,70,146,244,78,193,37,242,246],"class_list":["post-8507","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-canal-de-denuncias","category-canal-de-denuncies","category-proteccio-de-dades-i-rgpd","category-proteccion-de-datos-y-rgpd","tag-canal-de-denuncias-online","tag-canal-de-denuncies-online","tag-compliance-empresa-ca","tag-compliance-empresa","tag-compliment-normatiu","tag-conexion-segura","tag-confidencialidad-de-los-datos","tag-confidencialitat-de-les-dades","tag-connexio-segura","tag-cumplimiento-normativo","tag-prevencio-de-riscos-penals","tag-prevencion-de-riesgos-penales","tag-software-canal-de-denuncias","tag-software-canal-de-denuncies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nova directiva europea canal de den\u00fancies an\u00f2nimes per empreses<\/title>\n<meta name=\"description\" content=\"La nova directiva i llei europea fa obligatori tenir un canal de den\u00fancies an\u00f2nimes per a empreses de +50 treballadors. 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